Elements and Performance Criteria
- Provide advice to patients about fee structure
- Process referrals to specialist practitioners
- Prepare medical accounts for bulk billed and private patients
- Accurately follow procedures for billing based on account type
- Identify and cost procedures which are not eligible for Medicate rebate
- Select and complete appropriate account and billing documentation according to workplace and legislative requirements
- Follow procedures for preparing Veterans’ Affairs, workers’ compensation and motor vehicle third party accounts accurately
- Forward medical account to designated person or organisation according to legislation and account processing procedures
- Process accounts
- Receive and document payments
- Prepare and issue receipts to person or authority according to legislation and workplace policies and procedures
- Reconcile Medicare payments with claims made by the medical practice
- Follow up overdue accounts
- Provide and store financial records and data in accordance with policies and procedures of the workplace